Terms and Conditions
The legislation of the Republic of Latvia requires the owner of an online store to specify the terms of delivery and return of goods, as well as the right of withdrawal. This specification is called a Distance Agreement.
Distance Agreement
The seller of the goods offered in this online store, hereinafter referred to as the Seller, on one side, and the person placing the order, hereinafter referred to as the Buyer, on the other side, enter into the following.
Agreement:
The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order. By placing an order, the Buyer confirms that they have read and agree to the terms of the Distance Agreement.
The goods purchased from this online store www.skaidnica.lv may not be distributed or resold without the written permission of the Seller. It is also prohibited to remove the manufacturer's label and present the purchased goods as one's own. All products are intended for the personal use of the Buyer or as gifts.
Order and Payment Procedure
The Buyer places an order through this website, specifying the type and quantity of goods to be ordered. The Buyer may pay for the goods using the payment tools integrated into the online store or by paying the invoice prepared by the Seller and sent to the Buyer via email. The invoice is prepared electronically and is valid without a signature.
The Seller ensures the delivery of goods within 30 days after receiving payment, either through post office or by courier.
Right of Withdrawal
The Buyer has the right to withdraw from the goods within 14 calendar days from the date of receiving the goods by sending a withdrawal letter to the Seller. The Seller will send the withdrawal form to the Buyer via email upon request.
The Buyer must return the goods to the Seller within 7 days after sending the withdrawal letter. All costs related to returning the goods to the Seller shall be borne by the Buyer.
The Buyer cannot exercise the right of withdrawal if the ordered goods are made specifically for the Buyer under a custom order or has customer personalization on the product, except in cases where a manufacturing defect is detected.
According to Section 12, Part Six of the Consumer Rights Protection Law of the Republic of Latvia, "the consumer is responsible for maintaining the quality and safety of the goods during the withdrawal period." The Seller reserves the right to refuse the Buyer's withdrawal or to charge a compensation fee if the goods are damaged due to careless use, failure to follow instructions, or if the original packaging is lost or significantly damaged.
Product Labeling
All goods produced by the Seller are labeled with the Seller's (Skaidnīca) logo, contact information, and other information indicating the product's origin and usage instructions.
Intellectual Property
It is prohibited to distribute, republish, or use for other purposes product photos and descriptions—these are the intellectual property of the Seller. It is also prohibited to use the Seller's (Skaidnīca) logo without written permission. When using the Seller's intellectual property, a reference to the website www.skaidnica.lv must be provided, or written permission from the Seller must be obtained for using the materials.
When submitting ideas for product design/personalization, the sender (Buyer) is fully responsible for ensuring that the ideas comply with legal norms and usage rights.
If a copyright infringement is detected as a result of realizing the Buyer's idea, the Buyer (responsible person) is held accountable under the Copyright Law and bears full responsibility for any damages caused to the Seller as a result of such actions.
Data Processing
By entering the necessary information to place an order, the Buyer confirms that they have read and agree that the provided data will be used by the Seller to accept the Buyer's order and deliver the goods in accordance with the legislation of the Republic of Latvia. By providing information, the Buyer agrees to receive notifications related to the order processing via the specified email. See our full Privacy Policy HERE.